FAQs
We are committed to preparing and shipping your order within 2 to 4 business days. Once dispatched, your package will typically arrive within 3 to 5 business days, depending on your location.
Yes, you have 14 days from the receipt of your order to return an item, provided it is in its original, unworn, unwashed condition and in its original packaging. For full details of our return policy, please visit the dedicated page.
Once your order has been shipped, a tracking number will be sent to you via email, allowing you to follow the progress of your package in real time, with peace of mind.
If an item you desire is temporarily out of stock, you have the option to sign up for our restock alert by clicking "Notify Me" on the product page. We will notify you as soon as the item becomes available again. Feel free to reach out to our team for any further inquiries.
Yes, we offer shipping to many countries around the world. During checkout, the available delivery options for your location will be displayed. We make every effort to ensure that each piece reaches you, wherever you may be.
For any inquiries, questions, or suggestions, our dedicated team is at your service and will respond with the utmost attention to meet all your needs. Please feel free to contact us at: contact@ginaci.com